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Last Updated: 30 August 2026
Welcome to Norvikon. These Terms of Service ("Terms") govern your access to and use of our website, https://norvikon.com (the "Site"), and your purchase and use of products and services offered through the Site.
Norvikon is a trading name operated by Vincent LIM. Throughout these Terms, the terms "Norvikon," "we," "us," and "our" refer to Vincent LIM operating under the Norvikon brand.
By accessing our Site, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Site or purchase products from us.
By using this Site, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained permission from your parent or legal guardian where required.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws in connection with your use of the Site.
You must not transmit viruses, malicious code, or any other technology that could damage, disrupt, or interfere with the operation or security of the Site.
A violation of these Terms may result in the suspension or termination of your access to our services.
We reserve the right to refuse service to anyone where permitted by applicable law.
You understand that information you submit through the Site, excluding payment card information, may be transmitted across various networks and may undergo technical changes necessary to conform to network or device requirements.
Payment card information is encrypted during transmission through our payment processing providers.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or our services without our prior written permission, except where otherwise permitted by law.
We make reasonable efforts to display our products, including their colors, appearance, dimensions, specifications, materials, and other characteristics, as accurately as possible.
However, the appearance of products may vary depending on your device, screen settings, lighting conditions, manufacturing variations, and other factors outside our control.
All product descriptions, specifications, pricing, and availability are subject to change without notice where permitted by law.
Certain products may be available exclusively online and may have limited quantities.
Where applicable, product returns and refunds are governed by our Return & Refund Policy, which is available on our Site.
All prices displayed on the Site are listed in USD, unless otherwise stated.
We reserve the right to modify product prices at any time before an order is placed.
The total amount payable by the customer, including applicable product charges, shipping charges, taxes, and other disclosed fees, will be displayed during checkout before the order is submitted.
We accept the payment methods displayed during checkout, which may include:
VISA / MASTERCARD / AMERICAN EXPRESS / PAYPAL / SHOP PAY / APPLE PAY
Payment must be successfully authorized before an order can be processed.
You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all purchases made through our Site.
You agree to promptly update your information when necessary so that we can complete transactions and contact you regarding your order.
We reserve the right to cancel or limit orders where we reasonably believe an order is fraudulent, unauthorized, placed in error, or violates these Terms.
If we cancel an order after payment has been successfully processed, we will issue an appropriate refund to the original payment method.
Submitting an order does not necessarily mean that we have accepted it.
We reserve the right, where permitted by applicable law, to refuse or cancel an order due to product availability, pricing or listing errors, suspected fraud, payment authorization issues, shipping restrictions, or other legitimate operational reasons.
If your order is canceled after you have been charged, we will refund the applicable amount to your original payment method.
We currently ship to the UNITED STATES.
Our estimated order processing time is:
1–2 BUSINESS DAYS
Our estimated shipping or transit time is:
6–8 BUSINESS DAYS
These timeframes should be considered estimates unless otherwise expressly stated.
Additional information regarding shipping methods, costs, delivery estimates, tracking, restrictions, and other shipping-related matters can be found in our Shipping Policy, available on our Site.
Customers are responsible for providing accurate and complete shipping information during checkout.
Our returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy, available on our Site.
Please review our Return & Refund Policy before placing an order.
Our Return & Refund Policy explains, where applicable:
The period during which returns may be requested;
Product eligibility requirements;
How to initiate a return;
Return shipping responsibilities and costs;
Whether exchanges are available;
How damaged, defective, or incorrect products are handled;
How cancellations are handled; and
The estimated timeframe for approved refunds.
The Return & Refund Policy forms part of these Terms.
We make reasonable efforts to ensure that information displayed on the Site is accurate and current.
However, the Site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, shipping charges, delivery estimates, or availability.
Where permitted by applicable law, we reserve the right to correct errors or inaccuracies and update information.
If an error materially affects an order you have already placed, we will take reasonable steps to notify you and provide an appropriate resolution.
Certain features of our Site may rely on third-party service providers, including payment processors, shipping carriers, analytics providers, and e-commerce technology providers.
Your use of certain third-party services may also be subject to the applicable provider's terms and policies.
We are not responsible for third-party websites or services that are outside our control, except to the extent required by applicable law.
We may provide access to tools, applications, or integrations operated by third parties.
These services may be provided subject to additional terms imposed by the relevant third-party provider.
Your use of optional third-party tools is at your own discretion and risk, subject to applicable law.
Our Site may contain links to third-party websites.
We do not control these third-party websites and are not responsible for their content, policies, security, products, or services.
You should review the applicable terms and privacy policies of third-party websites before providing personal information or completing transactions through them.
Unless otherwise stated, the Site and its original content, including text, graphics, logos, images, product descriptions, videos, designs, and other materials created or owned by us, are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, sell, or commercially exploit our protected content without our prior written permission, except where permitted by law.
Third-party trademarks, product names, logos, and other intellectual property remain the property of their respective owners.
If you submit a product review, photograph, comment, testimonial, feedback, or other content to us, you represent that you have the right to submit that content.
You must not submit content that is unlawful, fraudulent, defamatory, abusive, infringing, misleading, or that violates the rights of another person.
Where permitted by law and subject to our Privacy Policy, you grant us permission to use content voluntarily submitted for publication in connection with operating and promoting our business.
Your submission and processing of personal information through the Site is governed by our Privacy Policy, available on our Site.
For privacy-related questions or requests, contact us at:
You may not use the Site or its content:
For unlawful purposes;
To solicit others to perform unlawful acts;
To violate applicable laws or regulations;
To infringe intellectual property rights;
To submit false or misleading information;
To transmit malware, viruses, or malicious code;
To collect or track personal information unlawfully;
To spam, phish, scrape, crawl, or interfere with the Site in an unauthorized manner;
To circumvent security features; or
To engage in fraudulent or abusive activity.
We reserve the right to terminate or restrict access for prohibited uses where permitted by law.
To the fullest extent permitted by applicable law, the Site and our services are provided on an "as is" and "as available" basis.
We do not guarantee that the Site will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes warranties, guarantees, rights, or remedies that cannot legally be excluded or limited under applicable law.
To the fullest extent permitted by applicable law, Vincent LIM, operating under the Norvikon brand, its owners, officers, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Site or products.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Vincent LIM, operating under the Norvikon brand, and its affiliates, employees, officers, agents, contractors, licensors, and service providers from claims or demands arising from your material breach of these Terms or violation of applicable law or third-party rights.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.
These Terms remain effective unless terminated by you or us.
You may stop using our Site and services at any time.
We may suspend or terminate access to the Site where reasonably necessary because of a violation of these Terms, suspected fraud, abuse, security concerns, or unlawful activity.
Provisions that by their nature should survive termination will remain effective.
These Terms of Service and any separate agreements through which we provide products or services to you shall be governed by and construed in accordance with the laws of France.
However, this choice of law does not exclude or limit any mandatory consumer protection rights that may apply to you under the laws of your country, state, or jurisdiction of residence.
Nothing in these Terms is intended to restrict any rights granted to consumers that cannot lawfully be waived or limited by contract.
We may update these Terms from time to time to reflect changes to our business, services, legal requirements, or operational practices.
The most current version will be available on this page.
When appropriate, we will update the "Last Updated" date displayed at the top of these Terms.
Your continued use of the Site after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Questions regarding these Terms or our services may be sent to:
Business / Store Name: Norvikon
Legal Business Name: Vincent LIM
Website: https://norvikon.com
Email: support@norvikon.com
Phone: +1 989 308 1821
Business Address:
10 Rue de la Paix
75002 Paris
France
Customer Service Hours:
Monday – Friday: 8:00 AM – 4:00 PM Eastern Time (ET)